At Ark Leathers, we respect your trust as much as we respect our craft. This policy explains what we collect, why we collect it and the choices you have when you shop our leather jackets.
Privacy Policy
Your Privacy Matters
Introduction
This Privacy Policy describes how Ark Leathers collects, uses and shares information when you visit our website, buy our Men’s Leather Jackets, Women’s Leather Jackets, Biker’s Leather Jackets and accessories, or contact us.
By using our website or placing an order, you agree to the practices described here. If you do not agree, please do not use our site.
Information We Collect
Information you give us
- Account and order details: name, email address, phone number, billing and shipping address, and order history.
- Payment details: card information is entered with our payment processor and is not stored on our servers.
- Communications: messages you send through our contact form, email, live chat or social media, including size and fit questions.
- Marketing sign-ups: your email address when you join our newsletter or request offers.
- Reviews and surveys: feedback you choose to share about our jackets.
Information collected automatically
- Device and browser type, operating system and IP address
- Pages viewed, products browsed, items added to your bag and referring websites
- Approximate location based on your IP address
Information from third parties
We may receive information from payment providers, shipping carriers, fraud-prevention services and advertising or analytics partners.
How We Use Your Information
| PURPOSE | EXAMPLES |
|---|---|
| Fulfil your orders | Process payments, ship jackets, send order updates, manage returns and refunds |
| Customer support | Answer questions, help with sizing and resolve issues |
| Improve our website | Understand how visitors shop, fix errors and improve product pages |
| Marketing | Send new arrivals, styling tips and exclusive offers, only where permitted or with your consent |
| Security and fraud prevention | Detect suspicious activity and protect your account |
| Legal compliance | Meet tax, accounting and regulatory obligations |
Cookies & Tracking Technologies
We use cookies, pixels and similar technologies to keep your shopping bag working, remember your preferences, analyze traffic and measure our advertising.
| TYPE | PURPOSE |
|---|---|
| Essential | Needed for the bag, checkout, login and site security |
| Preferences | Remember your size, region and settings |
| Analytics | Show us how the site is used so we can improve it |
| Advertising | Show relevant ads and measure campaign results |
You can manage cookies in your browser settings or through our cookie banner. Blocking essential cookies may stop parts of the site from working. Some browsers also support a “Global Privacy Control” signal, which we honor where required by law.
How We Share Your Information
We do not sell your personal information for money. We share it only with:
- Service providers that help us run our store, such as payment processors, shipping carriers, website hosting, email and customer support tools.
- Analytics and advertising partners, which may collect data through cookies to help us measure and promote our jackets.
- Authorities, when required by law or to protect our rights, customers or property.
- A buyer or successor, if Ark Leathers is involved in a merger, acquisition or sale of assets.
Sharing for cross-context advertising may count as a “sale” or “share” under some state privacy laws.
Payment Security
Payments are processed by trusted, PCI-DSS compliant providers. We receive only limited details, such as the last four digits of your card and the billing address, to confirm your order. Ark Leathers never stores your full card number or security code.
Data Retention & Security
We keep personal information only as long as needed for the purposes in this policy, including order records for tax and legal requirements. When it is no longer needed, we delete or anonymize it.
We use industry-standard safeguards such as encryption in transit (HTTPS), access controls and regular reviews. No online system is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password for your account.
Your Privacy Rights
Depending on where you live in the United States (for example, California, Colorado, Connecticut, Virginia and other states with privacy laws), you may have the right to:
- Know and access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information, subject to legal exceptions
- Opt out of the sale or sharing of your information and of targeted advertising
- Limit the use of sensitive personal information, where applicable
- Not be discriminated against for exercising your rights
To make a request, email owner@arksolutionsny.com with the subject “Privacy Request.” We may need to verify your identity before acting on it, and we will respond within the time required by law (generally 45 days). You may use an authorized agent to submit a request on your behalf.
Marketing Choices
You can unsubscribe from marketing emails at any time using the link at the bottom of any message, or by emailing us. You will still receive essential messages about your orders and account. To stop text messages (if offered), reply STOP.
Third-Party Links
Our site may link to social media and other websites we do not control. We are not responsible for their privacy practices, and we encourage you to read their policies.
Contact Us
Questions about this policy or your information? Reach us at:
Ark Leathers
1710 W 4TH ST, APT D1 Brooklyn, NY 11223, USA
Email: owner@arksolutionsny.com
Phone: (929) 928-9798 , (347) 906-8150
Schedule: Monday – Tuesday 10.00am – 5.00pm
Wednesday – Saturday, 11.00am – 5.00pm
Sunday, Closed